Pala Online Review
Pala is a San Diego-area casino. So what are they doing all the way across the country with a web presence in New Jersey? Pala has partnered with the Borgata to give Garden State residents another online casino option. Naturally, that means you can use the Borgata’s casino cage to withdraw and deposit online account funds.
The brick-and-mortar Pala location is a luxurious resort getaway that has been in operation since 2000 and is situated in the quiet and serene hills of northwestern San Diego County. Online Pala players have the option of racking up comps for use on a California getaway, or simply converting their rewards to cash.
Pala Casino Games and Gaming Software
Pala’s lineup of games is very solid, featuring the following:
- 200 slots (with several progressive jackpots)
- Video Poker
- Two varieties of Slingo
Table poker is available through Pala’s other site, Pala Poker.
Unfortunately, Pala has ended progressive slot jackpots for some of its games as of March 2018. Several games such as Captain Nemo and Millionaire’s Club III remain available, but without the progressive jackpot feature. There are still a handful of games with progressives, however, including the new Jackpot Shores with a progressive that starts at $100,000.
Though the variety of slots is good enough to keep pace with most of the other New Jersey online casinos, other offerings are a little on the thin side. Similar to 888 and PartyPoker, Pala seems to be taking a “poker first” approach and focusing more of their attention on the Pala Poker site.
On the plus side, Slingo is an entertaining game hybrid that most casinos have yet to adopt. Slingo has you spinning reels to try to create rows that match the five numbers you are holding. Pala offers two types of Slingo — Slingo Riches and Slingo Extreme. The main difference is the amount of optional free spins you can choose to purchase.
Mobile Device Support
Pala offers mobile apps for Android and Apple devices. You’ll need about 100 MB of space free, iOS 8 or newer for the Apple app, and Android version 4 or newer for that app.
Pala’s mobile casino has about 100 games total, or roughly half what they offer on the full-size PC and Mac version. The mobile app has one blackjack game, one roulette game, three video poker games and about 95 slots.
Pala Casino Live Dealer Tables
Pala Casino does not have any live dealer games at this time.
Signup and Ongoing Bonuses
Pala offers a $40 “Welcome Package” to all new players. This amount is divvied up into five different items:
- $5 in cash that can be used at either the casino games or at Pala Poker
- $5 in free play that can be used at any casino game
- One free spin on the Pala $1,000,000 Slot Machine that guarantees a minimum free play win of at least $5
- $10 in poker tourney entry credit
- $15 for use in purchasing bingo tickets
Note that there is a 20x wagering requirement for any free play, and only slots contribute 100% to it (all other games contribute 20%). The good news is, none of the slots are excepted. Whatever winnings you get from your Pala $1,000,000 Slot Machine also have to be played to the wagering requirement within 15 days.
There is also an optional initial deposit bonus. You’ll get a 100% match up to $500. This bonus has a wagering requirement of only 10x, however. As with the welcome package, all of your play at any slot game will contribute 100% to this requirement. If you plan to also play at Pala Bingo, however, it’s important to know that you can only claim this initial deposit bonus at one property or the other — not both.
If you decide to stick around at Pala, you can take advantage of some daily bonuses. Currently these run Monday through Saturday, but Pala has announced they’re adding some sort of a Sunday bonus soon. Unlike other casinos, these aren’t always deposit bonuses. For example, on Thursdays mobile players get 3x the rewards points on any game. And on Saturdays, a featured slot game is chosen that offers 10x the rewards just for that day. Do note that most of these daily offers require you to enter a code to activate them.
Pala Casino Loyalty Program
Pala offers an online loyalty program that mirrors the one offered at their California location. Players will get status points for their wagers that gradually move them up through five tiers (from Pearl to Elite). Players at the two highest tiers (Platinum and Elite) receive a monthly “milestone bonus” of free play, $100 and $500 respectively. You also earn reward points with each wager, which can be cashed in at the Pala rewards store.
If you happen to already have tier status at the brick-and-mortar Pala casino, you may be able to have your status matched online. Email a casino host at email@example.com to inquire.
Deposit and Withdrawal Options
In addition to cashing in and out at the Borgata cage, you can fund your account and make withdrawals with an instant ACH bank transfer.
Other options include Visa, MasterCard, PayPal, Neteller or the Pala Prepaid Card. You can also deposit cash at any 7-Eleven using the PayNearMe service, but do note that you can’t make withdrawals this way.
Pala has a thorough FAQ available on their website, but if that doesn’t solve your issue, there is also a 24/7 help line available at 844-FOR-PALA. You can also get 24/7 email support at firstname.lastname@example.org. Live web chat is also available, but is usually only staffed during peak hours (afternoons and evenings on New Jersey time.)
Pala Casino doesn’t have the biggest selection of games in New Jersey, but their excellent customer service and the daily bonuses help to make up for it. There’s not much to see here right now for table game or video poker fans, but the slot lineup is pretty good. It’s also one of the few online casinos in New Jersey that has ties to a property outside of the state, raising some interesting possibilities for those who like to vacation in California.